Email verification

Scope

This document describes how email verification is used to secure user accounts by confirming email ownership during critical account actions.

Multi-Factor Authentication (MFA) flows are documented separately and are out of scope for this document.


I am new. Where should I start?

Purpose

Email verification ensures that:

  • The registered email address belongs to the user

  • The account can receive important security notifications

  • Account recovery actions can be performed safely


Prerequisites

Email verification applies when:

  • You sign up using email and password

  • You change or update your email address

  • You perform account recovery actions

You must have access to the registered email inbox.


I already understand. How do I proceed step by step?


1. When email verification is required

Email verification is required in the following situations:

  • After signing up with email and Password (one-time)

  • When changing the registered email address

  • During password recovery

  • For important account security confirmations

Once an email address is verified, it does not need to be verified again unless it is changed.


2. Email verification flow

Step 1: Verification email is sent

  • A verification email containing a one-time code is sent to the registered email address

  • The code is valid for a limited time


Step 2: Check your email inbox

  • Open the verification email

  • Locate the verification code


Step 3: Enter the verification code

  • Return to the application

  • Enter the verification code into the verification screen


Step 4: Verification completed

  • The system validates the code

  • Verification completes automatically once the code is correct


3. Security benefits

Email verification helps:

  • Prevent account creation using invalid or mistyped emails

  • Ensure secure password recovery

  • Reduce abuse and fraudulent registrations

  • Maintain reliable communication with users


4. Failure and recovery

Didn’t receive the verification email?

  • Check spam or junk folders

  • Confirm the email address is correct

  • Request a new verification email

  • Refer to: What should I do if I don't receive a verification code when signing up or forgot password?


Additional notes

  • Verification codes are one-time use

  • Codes automatically expire for security reasons

  • Email verification is mandatory for email-based accounts

  • MFA-related email codes are handled in a separate guide


Summary

  • Email verification confirms email ownership

  • Required for email-based sign-up and recovery

  • Improves account security and reliability

  • Separate from MFA authentication flows

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