Workspaces

Scope

This document explains how Workspaces function within the organizational structure and how administrators create and manage them.


I am new. Where should I start?

What is a Workspace?

A Workspace is a logical boundary inside an organization used to group:

  • Users

  • Resources

  • Configurations

  • Access permissions

Workspaces define where access is scoped and where work happens.


How Workspaces fit into the organization

At a high level, the structure looks like this:

Organization ├── Workspace A ├── Workspace B └── Workspace C

  • An organization can have multiple workspaces

  • Users can belong to one or more workspaces

  • Access is always evaluated in the context of a workspace


Why Workspaces exist

Workspaces help organizations:

  • Separate projects, products, or environments

  • Isolate access between teams

  • Apply security policies at a smaller scope than the entire organization

  • Delegate administration safely


When should you use Workspaces?

Use Workspaces when:

  • You manage multiple projects or teams

  • You need to isolate environments (Dev / Staging / Production)

  • Different groups require different access rules

Note Small organizations may start with a single workspace and expand later.


I already understand. How do I proceed step by step?

Step 1: Open Workspace Management

  • Sign in to the Admin Console

  • Navigate to Oten Workspace

  • Select Workspaces


Step 2: Create a New Workspace

  • Click Create Workspace

  • Enter a workspace name (required)

  • Optionally add a description to clarify its purpose

  • Click Create workspace


Step 3: Manage Workspace Profile

After the workspace is created, you can manage its basic information from Workspace profile:

  • Update Workspace name

  • Update Description (optional)

  • View Workspace code (read-only, used for identification)

Changes are applied immediately and affect all users within the workspace.


Step 4: Manage Access and Membership

From Access management, control who can access the workspace:

  • Add users → Navigation Individuals → Add individuals

  • Remove users → Navigation Individuals

  • Organize users into Groups : Add group and Management group

Note : - View members - Manage roles - Remove Group

  • Assign Roles and permissions scoped to the workspace : Create Role and Delete role

Access changes take effect immediately.


Step 5: Configure Workspace Resources

Within the workspace, administrators can manage:

  • Applications and integrations

  • Subscription and marketplace apps

  • Workspace-specific configurations and settings

All resources created here are isolated to this workspace.


Step 6: Review Activity and Audit Logs

Use Activity log to:

  • Track workspace-level changes

  • Monitor administrative actions

  • Support auditing and security reviews

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