Oten Identity user guide

Purpose

This guide helps Members understand:

• How to sign in using email and password

• What happens during the sign-in process

• What to expect after successful authentication

• How to use Oten account to log-in instead of Google account

I am new. Where should I start?

If you are a Member, you do not configure authentication settings.

You only need to:

1- Use the email address associated with your account

2- Accept the invitation from your admin

3- Create your password & log-in with your password

Successful Sign-In & Set up MFA

• After you are authenticated successfully, you will be redirected to your assigned dashboard or workspace.

• The verification method is automatically selected based on organization policy. We recommend you to set up your MFA following your organization policy for security. Read user guide for setting up MFA here.

• After finishing set up MFA, you will log-in again by MFA method for verification. At this step, please choose the method you have set up to log-in.

MFA verification is required when:

• Mandatory MFA is enforced by the organization

• Risk-based access control detects unusual behavior

• You sign in from a new device, location, or network

One key for the whole web: Signing in with Oten

From now on, your Oten account is your "Master Key." Whenever you log-in in any website (like Figma, Zoom, or Canva), it won't ask for a Google password, it will send you straight to Oten to verify who you are.

How it works

Let’s say you want to log into a new tool (e.g., Zoom Figma or Canva…):

1. Click "Sign in with Google": On the website, choose the Google login option.

1. Enter your Google email: Type your Google address.

2. Login direction: Google will recognize your email has registered Oten account. Then, you will be automatically redirected to the Oten login screen.

1. Login once: Enter your Oten username and password.

2. Access Granted: Oten tells Google you're the real deal, and the website lets you in immediately.