Manage Access at Organizational Unit (OU)

Scope

This document explains how administrators manage user access at the Organizational Unit (OU) level in Oten Admin, including:

• Creating Organizational Units

• Managing members within an OU

• Applying and inheriting security policies (MFA, Password, Session)

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I am new. Where should I start?

If you are new to Oten Admin, start by understanding the following concepts:

• Organizational Units (OU) are used to group users logically (by team, department, or function).

• OUs can be structured hierarchically (parent–child relationship).

• Security and access policies can be inherited from parent OUs.

To begin, navigate to the Organizational units section in the Admin dashboard.

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Purpose

The purpose of this document is to help administrators:

• Organize users into structured units

• Manage access and security policies at scale

• Reduce manual configuration at the individual user level

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Prerequisites

Before proceeding, make sure that:

• You have Admin or Organization Admin permissions

• An Organization and at least one root OU already exist

• Users have been created in the system

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I already understand. How do I proceed step by step?

1. Open Organizational Units

• Log in to Oten Admin

• From the left navigation menu, select Organizational units

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2. Create an Organizational Unit (Optional)

If the OU does not exist yet:

• Click Create org unit

• Enter the following information:

  • Org unit name

  • (Optional) Description
• Select a Parent Org unit

• Click Create org unit to confirm

Newly created OUs inherit policies from their parent by default.

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3. Open Organizational Unit Details

• From the OU list, click the OU you want to manage (for example, QC Team)

• The OU details panel will open

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4. Manage Members

• Open the Members tab

• Review the list of users currently assigned to the OU

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5. Add a Member to an OU

• Click Add member

• Search for a user by name or email address

• Select the user from the results

• Click Add member to confirm

The user will immediately belong to this OU and inherit all applicable policies.

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6. Review and Manage Policies (Optional)

• Open the Policies tab

• Review the policies applied to the OU, such as:

  • MFA policy

  • Password policy

  • Session policy
• Policies may be inherited from the parent OU or customized at this level

• Click Edit on a policy to override inherited settings if required

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Result

After completing these steps:

• The Organizational Unit is properly configured

• Users are assigned to the correct OU

• Security and access policies are applied automatically

• Access management is centralized, consistent, and easy to audit