Sign in with Email and Password
Last updated
Last updated
This document describes how users sign in to an existing account using Email and Password, including any additional security verification steps such as MFA or Passkey authentication.
Once an account has been created, all users sign in using the same primary method: Email and password.
This guide helps users understand:
How to sign in using email and password
What additional security verification may be required
What happens after a successful sign-in
Before signing in, make sure that:
Your account has already been created
You know your registered email address and password
You have access to your email or authentication device if additional verification is enabled
Step 1 : Open the Sign in page.
Step 2 : Enter your email address and password.
Step 3 : Click button Sign In.
If you have enabled Multi-factor authentication (MFA) or Passkey authentication, an additional verification step is required after entering your email and password.
Option A: Authenticator App (MFA)
Option B: Email verification
Option C: Passkey verification
You will be redirected to your account dashboard after successful sign-in.
Select Authenticator as the verification method.
Open your authenticator app on your mobile phone or iPad.
Enter the verification code displayed in the app.
Sign-in is completed automatically once the verification code is validated.
Select Email as the verification method.
Check your email inbox for the verification message.
Enter the verification code provided.
Sign-in is completed automatically verification code is validated.
Default Passkey as the verification method.
Click button Continue
Verify your identity using a registered passkey.
Follow the on-screen instructions provided by your device to complete verification.
Email verification is required only once.
Both sign-in methods remain available after account creation.
If you forget your password, use the Forgot password option.
Action
Supported methods
Sign up
Email, Google
Sign in
Email/Password
Email verification
Required for email sign-up
Password creation
Required for all sign-up methods
