Guide to manage applications

The Applications section allows Workspace owners/administrators to manage applications available in their workspace. You can:

• View applications available to your workspace.

• Add applications to your workspace.

• Configure application access for workspace members.

• Remove applications that are no longer needed.

• Review application details and usage information.

Note: Only applications enabled by your Organization Administrator can be added to a workspace.

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1. View available applications

Navigate to: Workspace → Apps → Management

The application list displays all applications available to your workspace. You can view detailed information about an application.

Application status:

Status	Description
Available	The application is available and can be added to the workspace → CTA "App app"
Added	The application has already been added to the workspace → CTA "Remove app"
Restricted	The application is not available for this workspace based on organization policies → CTA "Contact admin"

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2. Add an application to your workspace

If an application is available, you can add it to your workspace.

Steps

1. Open Workspace → Apps → Management

2. Find the application you want to use & review the application information.

3. Click Add App.

4. Quick configure access settings for workspace member, You can choose one of two options:

   1. Members can use all privileges of this app

   2. Members can use selected privileges of this app
5. Click Confirm.

What happens next?

After the application is added:

• The application becomes available within the workspace.

• Workspace members can access the application according to assigned permissions.

• Workspace owners/administrators can further configure access rights.

See instruction video to get information you need:

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3. Configure application access

After adding an application, Workspace Owners/Administrators can define who can access the application.

Access Configuration Options:

• In addition to the workspace member role, you can configure this app's privileges for specific roles

• Then you may grant access to:

  • Individual users

  • Specific groups

  • Specific organizational units (OUs)

Recommended Practice

Grant access through roles whenever possible. This simplifies permission management as your workspace grows.

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4. Remove an application

Applications that are no longer required can be removed from the workspace.

Steps

1. Open the application detail page.

2. Click Remove App.

3. Review the impact.

4. Click confirm Remove.

Important

Removing an application will:

• Remove workspace access to the application.

• Remove application permissions previously assigned within the workspace.

• Prevent members from launching the application from the workspace.

Existing data stored within the application may not be deleted automatically. Refer to the application's documentation for data retention policies.

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5. Application access policy

Application availability is controlled at two levels:

Organization level

Organization Administrators determine:

• Which applications are available to workspaces.

• Whether an application is enabled or disabled across the organization.

• Workspace-specific exceptions.

Workspace level

Workspace Administrators determine:

• Whether to add an available application.

• Who can access the application.

• How permissions are assigned inside the workspace.

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6. Best practices

Review before adding

Before adding an application:

• Verify business requirements.

• Review permissions requested by the application.

• Confirm compliance with organizational policies.

Use role-based access control

Instead of assigning permissions directly to users:

• Create roles.

• Assign application privileges to roles.

• Manage access through role membership.

Remove unused applications

Periodically review installed applications and remove those that are no longer needed to maintain a clean and secure workspace environment.

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7. FAQs

Why can't I add an application?

The application may:

• Not be enabled by your Organization Administrator.

• Be restricted by organization policy.

Who can add or remove applications?

Typically, only Workspace Owners can manage applications.

Does removing an application delete data?

Not necessarily.

Data retention depends on the application's implementation and policies. Always review application documentation before removing an application.