FAQ
Should you require assistance during the integration app creation process, please refer to the following list of frequently asked questions.
1. What is an Integration Application?
An Integration Application is a secure connection between your system and Oten Identity. It allows your users to log in using Oten and enables Oten to manage authentication for your app.
2. Why do I need to create an integration application?
You need an integration application to:
Enable Login with Oten
Securely authenticate users
Control access to your system
It is required for any system that wants to use Oten Identity.
3. Who should create an integration application?
This guide is suitable for:
Organization admins
IT admins
You do not need to be a developer to get started.
4. Do I need technical knowledge to create an integration application?
No. Oten provides a guided onboarding flow with clear instructions. Technical setup is explained step by step, and no coding is required at the beginning.
5. Where should I start if I am new?
Start from https://oten.com:
Go to Products → Single Sign-On, or
Click Start Integration on the landing page
From there, Oten will guide you through the process.
6. Do I need to create an application before onboarding?
No. The integration application is created during the onboarding flow. You don’t need to prepare anything in advance.
7. What happens during the onboarding process?
During onboarding, you will:
Register your application at Oten developer portal,
Receive a client ID and client secret,
Configure redirect and logout URLs,
View integration guidance,
Test the login flow.
8. What is a client ID and client secret?
They are secure credentials generated by Oten:
Client ID identifies your application
Client secret is used to authenticate your app securely
These credentials are required for login integration.
9. What is a client and why do I need one?
A client represents how your application connects to Oten Identity. Each client is configured based on how your app is built (web, mobile, frontend-only, etc.).
10. How do I choose the correct client type?
Choose based on your application architecture:
Single Page Application (SPA): Browser-based apps without a backend
Regular Web Application: Apps with a backend server handling login
Native Application: Mobile or desktop apps
Oten provides guidance to help you choose the right option.
11. Can I change or add clients later?
Yes. You can create and manage multiple clients for the same application at any time.
12. What is this application used for today?
Today, the integration application is used to:
Enable Login with Oten
Secure authentication
Control access to your system
13. What can this application be used for in the future?
The same application can later be extended to:
Manage user roles and permissions
Enable social login and enterprise SSO
Publish your app to the Oten Marketplace
Integrate with other Oten ecosystem apps
14. Is my application public after creation?
No. By default, integration application are private and only used by your organization.
Publishing to the ten Store is optional and can be done later.
15. Do I need a Workspace to create an integration application?
Yes. You must have access to a Workspace to create and manage applications in the Oten Developer Portal.
16. Can non-developers complete the onboarding?
Yes. It is coming soon. The onboarding flow is designed for non-technical users, with clear explanations and minimal required input.
17. What if I am not ready to integrate right now?
You can stop at any step and return later. Your progress and created applications are saved in the Developer Portal.
18. Is this integration secure?
Yes. Oten uses industry-standard OAuth 2.0 and OpenID Connect to ensure secure authentication and data protection.
19. Can I test the login flow before going live?
Yes. Oten provides testing guidance so you can validate the end-to-end login flow before releasing it to users.
20. Where can I find help if I get stuck?
You can:
Check the documentation at each Learn more hyperlink
Follow in-app guidance during onboarding
Contact Oten support if additional help is needed at support@oten.com.
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