About app ratings and reviews
Understand how ratings and reviews work on the Oten Store.
Last updated
Understand how ratings and reviews work on the Oten Store.
Last updated
Ratings and reviews help users make informed decisions when choosing apps on the Oten Store. They provide social proof and feedback that can significantly impact your app's visibility and adoption.
Users can rate your app from 1 to 5 stars:
⭐⭐⭐⭐⭐ (5 stars)
Excellent - exceeds expectations
⭐⭐⭐⭐ (4 stars)
Good - meets expectations
⭐⭐⭐ (3 stars)
Average - acceptable
⭐⭐ (2 stars)
Poor - below expectations
⭐ (1 star)
Very poor - does not work
Your app's overall rating is calculated as the average of all user ratings. This is displayed prominently on your app's marketplace page.
Formula: Average Rating = Sum of all ratings / Total number of ratings
The number displayed as "downloads" represents the total number of users who have subscribed to your app, not traditional downloads.
Each review includes:
Star rating: 1-5 stars
Review title: brief summary of the review
Review content: detailed feedback from the user
Reviewer name: username of the reviewer
Review date: when the review was submitted
Verified badge: indicates the user has an active subscription
Only users who have subscribed to your app can leave a review. This ensures all reviews come from actual users with hands-on experience.
Verified Reviews: All reviews on the Oten Store are from verified subscribers, ensuring authentic feedback.
Flagging policy: Only flag reviews that genuinely violate guidelines. Abuse of the flagging system may result in penalties.