Organization creation

Scope

This document defines how a Business Owner (Default Authority) creates and manages an Organization.

Applies to:

  • Business Accounts only

  • Business Owner role (automatic default authority)

Not applicable to:

  • Personal Accounts

  • Non-owner roles


I am new. Where should I start?

If you are using a Business Account for the first time:

  • An Organization is the top-level container for all business resources

  • Every Business Account must have at least one Organization

  • The Business Owner is automatically assigned when the Organization is created

You cannot manage users, workspaces, or security policies until an Organization exists.


Purpose

This guide helps Business Owners understand:

  • What an Organization is

  • Who can create an Organization

  • How Organization creation works step by step

  • What happens after the Organization is created


Prerequisites

Before creating an Organization:

  • You must be signed in with a Business Account

  • You must have Business Owner authority

  • Email verification must be completed

No additional approvals are required.


Organization Overview

An Organization represents a legal or logical business entity.

It is used to:

  • Group users

  • Apply security and access policies

  • Manage billing and subscriptions

  • Create Organizational Units and Workspaces

Hierarchy:

Business Account → Organization → Organizational Units (optional) → Workspaces


I already understand. How do I proceed step by step?


1. Organization Creation Entry Point

Business Owners can create an Organization from:

  • First-time Business Account onboarding

  • Organization switcher (Create Organization)

  • Organization Management dashboard


2. Organization Creation Flow

Step 1: Start Organization Creation

  1. Sign in with your Business Account

  2. Navigate to Organization Management

  3. Select Create Organization


Step 2: Enter Organization Information

Provide the required details:

  • Organization Name (required)

  • Organization Type (optional)

  • Primary Business Email (optional)

Organization name must be unique within your account.


Step 3: Confirm and Create

  1. Review the entered information

  2. Click Create Organization

The system validates:

  • Account eligibility

  • Ownership authority


Step 4: Organization Created

After successful creation:

  • Organization is immediately active

  • Creator is assigned as Business Owner

  • Organization ID is generated

  • Default settings are applied

You are redirected to the Organization dashboard.


Default Owner Permissions

The Business Owner automatically has full authority:

  • Manage organization settings

  • Create and manage Organizational Units

  • Create and manage Workspaces

  • Invite users and assign roles

  • Define security and access policies

  • Configure SSO, SCIM, and MFA enforcement

  • Manage billing and subscriptions

These permissions cannot be removed from the initial owner.


Security Considerations

  • Organization creation is logged for audit purposes

  • Ownership assignment is immutable at creation time

  • Sensitive actions require re-authentication if risk is detected


Important Notes

  • A Business Account can own multiple Organizations

  • Each Organization has its own isolated users and policies

  • Deleting an Organization permanently removes all related resources


Summary

Item

Description

Who can create

Business Owner only

Minimum required

Organization name

Owner assignment

Automatic

Editable after creation

Yes (except ID)

Applies to

Business Accounts only

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