Passkey

Set up a passkey to sign in faster and more securely using your device (Face ID, fingerprint, or screen lock) instead of a password.

1. Set up passkey

Add a passkey

  1. Go to Profile

  2. Select Passkeys

  3. Tap Add passkey

Verify your identity

  1. Enter your password

  2. Tap Continue

👉 This step confirms your identity before creating a passkey

Create your passkey

  1. Follow the system prompt

  2. Confirm using:

    • Face ID / fingerprint, or

    • Device passcode

Choose where to save your passkey

Depending on your device, you may be asked to choose where to store your passkey:

  • iCloud Keychain (Apple devices)

  • Another device (cross-device setup)

  • Security key (if supported)

👉 Your passkey will be securely stored and synced (if supported)

Complete setup

👉 Your passkey is now ready to use for sign-in


2. Manage your passkey

View your passkey

  1. Go to Passkeys

  2. Select a passkey

You can see:

  • Device name

  • Created date

  • Last used

Rename a passkey

  1. Open the passkey detail

  2. Tap Edit / Rename

  3. Enter a new name

  4. Tap Save

Add another passkey

  1. Go to Passkeys

  2. Tap Add passkey

  3. Follow the setup steps


3. Use passkey to sign in

  1. On the sign-in screen, tap Continue with passkey

  2. Confirm using your device (Face ID / fingerprint / passcode)

👉 You will be signed in without entering your password


4. Troubleshooting

I can’t create a passkey

  • Make sure your device supports passkey

  • Make sure screen lock (Face ID / passcode) is enabled

  • Try again or choose another option

I don’t see passkey option

  • Your organization may not allow passkey

  • Or your device may not support it

Passkey setup failed

  • Try again

  • Use another verification method

  • Check your device settings


5. Important notes

  • Passkey is tied to your device or account (Apple / Google ecosystem)

  • You may use multiple passkeys across devices

  • Passkey is more secure than passwords and resistant to phishing

  • Removing your device may remove access to that passkey

Last updated