Manage Your Account Profile
View and update your personal account information, such as your name, birthday, email, phone number, and language preferences. The ability to edit specific fields depends on your organization's securi
1. View Your Profile Information
To view your account details:
Go to Profile
Select Account profile
You may see information such as:
Profile photo
Full name
Gender
Birthday
Email address
Phone number
Language
Time zone
Account creation date
Last updated date
Note: The information displayed may vary depending on your organization’s configuration.
2. Edit Your Profile Information
If your organization allows editing, you can update selected profile fields.
Open Account profile
Tap the field you want to update
Enter or select the new value
Tap Save
Note: Some fields may be read-only and cannot be changed.
3. Fields You May Be Able to Edit
Depending on your organization’s policies, you may be allowed to update:
First name / Last name
Gender
Birthday
Phone number
Preferred language
Time zone
Important: Your organization determines which fields can be edited. Some organizations may restrict updates to sensitive fields such as email or phone number.
4. Update Specific Fields
Full Name
Tap Full name
Enter your first and last name
Tap Save
Gender
Tap Gender
Select one of the available options
Tap Save
Birthday
Tap Birthday
Select your date of birth
Tap Save
Phone Number
Tap Phone number
Select your country/region code
Enter your phone number
Tap Save
Additional verification may be required.
Language
Tap Language
Select your preferred language
Tap Save
Time Zone
Tap Time zone
Select your time zone
Tap Save
5. Troubleshooting
I cannot edit a field
Your organization may have disabled editing for that field.
The Save button is disabled
The value may be invalid or unchanged.
I am asked to verify my identity
This is a security requirement before sensitive information can be updated.
My changes are not saved
Check your internet connection and try again.
6. Important Notes
Your account is owned and managed by your organization.
Some profile fields may be synchronized from your organization’s directory.
Certain changes may require additional verification.
Editing permissions vary by organization policy.
Profile updates may be visible to your organization’s administrators.
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