Change Your Password
Change your account password to keep your account secure. Before changing your password, you’ll need to verify your identity using your current password or another available verification method.
1. Verify Your Identity
Before you can change your password, Oten Pass will confirm that it is really you.
Option 1: Verify with your current password
Go to Profile
Select Password
Enter your current password
Tap Continue
Option 2: Verify with another method
Depending on your organization’s security settings, you may be able to verify using:
Passkey
Authenticator (OTP)
Biometric verification
Security key
Other approved verification methods
Forgot your current password?
Tap Forgot password? to reset your password instead.
2. Set Your New Password
Enter your new password
Confirm your new password
Ensure all password requirements are met
Tap Continue
Password requirements (depending on your organization’s policy settings)
Example your password must include:
At least 8 characters
At least 1 uppercase letter
At least 1 lowercase letter
At least 1 number
At least 1 special character
3. Choose What Happens to Your Active Sessions
After entering your new password, choose how existing sessions should be handled.
Sign out from all devices (Recommended)
Signs you out of every device, including your current device.
Sign out from other devices
Keeps you signed in on this device and signs out all other devices.
Stay signed in on all devices
Keeps all current sessions active.
4. Complete the Password Change
Select your preferred session option
Tap Change password
Your new password takes effect immediately
5. Security Recommendations
We recommend changing your password if:
You suspect someone knows your password
You notice suspicious activity
Your organization requests a password update
Your password may have been exposed
For better protection:
Use a strong, unique password
Enable passkey
Enable multi-factor authentication
Review your recent activity regularly
6. Troubleshooting
I forgot my current password
Use Forgot password? on the verification screen.
My new password is rejected
Check that all password requirements are satisfied.
I was signed out after changing my password
This is expected if you selected a sign-out option.
Which session option should I choose?
If you are unsure, select Sign out from all devices (Recommended).
7. Important Notes
Changing your password does not remove passkeys or other authentication methods.
Your organization may enforce additional password policies.
Signing out from all devices is the safest option if you suspect unauthorized access.
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